Your leadership and customer service experience has never been more important!   Don't miss this opportunity to co-lead a team that is part of the #1 Massage/Skincare Provider in the industry!! At PCRK Group, we pride ourselves in being a greater part of an industry leading culture. We are seeking individuals to assist the General Manager in overseeing all the operations, training of staff, and manage sales goals of staff. This person will be excited about the prospect of being part of the bigger picture, leading autonomously and taking advantage of growth opportunities. This person will be experienced but also open to learning, challenging themselves, and engaging their team to drive performance, and continually meet or exceed company driven goals.   WHAT WE ARE LOOKING FOR: - Someone who has significant experience in an assistant management level - Someone who can motivate multiple employees in diverse fields - Someone who has a successful track record in goal management - Always displays a friendly, motivated, and sales driven attitude - Experienced in sales and customer service in a retail setting - Experienced in training staff - Must have the ability to prepare the location staff as well as their self to quickly adapt with our customers’ comfortability following COVID: 19 BENEFITS & PAY: - Compensation that includes a base pay, generous commissions, and monthly incentives - Excellent Medical, Dental, and Vision plans - Paid Time Off - Comprehensive 401k package - 45% discount on products - Employee Referral Bonuses - Free massage/skincare services monthly EXPERIENCE - Strong experience in sales and customer service (Required) - Experienced in spa management (Highly Preferred) - Retail management experience (Strongly Preferred) - Strong training and membership sales background (Strongly Preferred) - Strong administrative/back office skills (Required) 

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy O Street. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our O Street franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you  including Aflac Insurance, Health Credit*, Paid Time Off*, and Employee Discounts on Retail & Services! - A healthy compensation plan that rewards your hard work with a base pay and incentives to earn more based off of membership sales and enhancements sold! - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills.

Looking to add a day or two to your current schedule?   At Massage Envy O Street, we support therapists who want to work full time for Massage Envy, or those who are looking to just add a day or two to their current work life.   Our therapists and clients are very important to us. That’s why we strive to build a team of professional, skilled and diverse therapists who can bring their own individualized talents to client care. We care about our therapists and their well-being. You decide the number of hours you would like to work each week as well as how many massages you prefer to perform each day. Every person is different and we leave it up to you to decide what work load you can and want to have. We also work with you on a schedule that compliments your individual personal situation.   Are you concerned about having a therapeutic space to practice massage with precautions in place to promote the safety of you and your clients?   Massage Envy O Street has never been more committed to safety. Outside experts–leaders in their field–were engaged to review the Massage Envy brand standards targeted at sanitation and infection prevention and control with the safety and comfort of members, guests, and employees in mind. You can learn more about the brand standards that all Massage Envy franchisees must follow at https://www.massageenvy.com/about-us/health--and-safety If you’re struggling to find a way to feel safe or comfortable practicing your craft on your own, join our team where you’ll have access to all the disinfecting cleaners and equipment you need to get back to doing what you love.   We believe your focus should be on you, your clients and the therapeutic experience. Your appointments are booked for you by our customer-service oriented front desk team. We provide professional linen cleaning and supplies so you don't need to. We have strong membership base with members who regularly visit us for their massage needs, so the opportunity for you to build a steady, repeat clientele is strong.    Essential Duties/ Responsibilites: - Performing professional quality massage within scope of practice and licensing (as applicable) and in alignment with policies and protocols, and upholding the Massage Envy brand's core values of optimism, gratitude, excellence, consistency and empathy. - Assists in the cleanliness of the location (therapy rooms and common areas). - Utilizes Massage Envy approved modalities, in accordance with applicable law in your location. - If performing hot stone, deep muscle or prenatal therapy, must have appropriate training and satisfy the minimum clinic education hours. - Maintain professional appearance at all times. - Design specific sessions based on member’s/guest’s individual needs. - Creates excellent member/guest experience through friendly and helpful attitude. - Reliable, on time attendance. Attends all scheduled shifts, is prompt to work and works entire scheduled shift. - Completes Wellness Chart documentation accurately and completely. Compensation & Benefits (Benefits vary based on full or part-time status): - Our Massage therapists’ income consists of a base rate, bonuses and tips - Flexible schedules - Per-Massage compensation - Various Bonuses - FREE CEU Opportunities - Vacation Time  - Discount on services you receive - 40% discount on retail products - Referral Bonus - Aflac Insurance

Where Better Careers Begin!   If massage therapy is more than just a job to you – if it’s your calling – come grow your career as a massage therapist at the Massage Envy Springfield franchised location!*   The Massage Envy brand is powered by a network of 1100+ independently owned and operated franchises, including the Massage Envy Springfield franchised location.  The skilled wellness professionals employed by each franchise share one purpose: helping members and guests feel and look their best.   The best place to work, hands down! Here's what's in it for you:   At the Massage Envy Springfield franchise, we support and inspire you to be your best inside and outside the treatment room with:  - A healthy compensation plan  - Health insurance & disability insurance - 401k plan - Free membership with a free session each month - 40% discount on products - Annual AMTA membership at no cost to you. - A dedication to self-care with an education program that helps managers understand the physical impact of your work and gives you the tools to prolong the career you love. As well as 12+ free CES every year. - Award programs (like Therapist of the Year) designed to recognize achievement. - Front desk teams that are dedicated to keeping schedules up to date and treatment rooms ready so you’re free to focus on what really matters. - Trained leadership that is invested in YOUR success and helping you develop your career. - A commitment to safety. - $500 sign on bonus.          

Are you a personal trainer or stretch service provider ready to use your education and experience in a whole new way to help people feel their best? If the answer is "yes," we want you on our team!   At PCRK Group – a franchisee of Massage Envy locations - you will join a team of passionate team members who care about helping people feel their best through total body care. We have Part-Time positions available.   Here’s what’s in it for you: - Compensation starting at $18 - $20 per service hour based on experience and availability, plus incentives, commissions, bonuses, & gratuities - Paid time off for all Part-Time employees - Excellent Medical, Dental, and Vision plans for all Part-Time employees - Comprehensive 401k package - Employee referral bonuses - Free massage/skincare services - 45% discount off all products - Multi-state/clinic locations: You can work/transfer to other locations and keep your benefits!

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy of Cape Coral. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Cape Coral franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you including health, dental, vision, critical illness, accident, short term disability, and life insurances; Paid time off, one free service per month, and discounted services and retail. - A healthy compensation plan that rewards your hard work with a pay of $11 - $15/ hour with bonuses and commissions for memberships sold & retail sold and enhancements booked.  Our highest performing sales and customer service associates took home more than $35,000 last year.  - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills.

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy of Ft. Myers. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Ft. Myers franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you including health, dental, vision, critical illness, accident, short term disability, and life insurances; Paid time off, one free service per month, and discounted services and retail. - A healthy compensation plan that rewards your hard work with a base pay of $11 - $15 per hour with bonuses and commissions for memberships sold & retail sold and enhancements booked.   - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills.

Where Better Careers Begin!   If massage therapy is more than just a job to you – if it’s your calling – come grow your career as a massage therapist at the Massage Envy  franchised location!*   The Massage Envy brand is powered by a network of 1100+ independently owned and operated franchises, including the Massage Envy  franchised location.  The skilled wellness professionals employed by each franchise share one purpose: helping members and guests feel and look their best.   The best place to work, hands down! Here's what's in it for you:   At the Massage Envy franchise, we support and inspire you to be your best inside and outside the treatment room with:  - A Health Compensation Plan with paid hourly compensation along with bonus tier oppertunities  - Benefits that take care of you. We offer health, dental & vision insurance through BCBS, PTO oppertunities, 401k options, & tuition reimbursement  - Flexiable work schedules. We can help cater a schedule that works around your busy life schedule.  - Annual AMTA membership at no cost to you. - A dedication to self-care with an education program that helps managers understand the physical impact of your work and gives you the tools to prolong the career you love. As well as 12+ free CES every year. - Award programs (like Therapist of the Year) designed to recognize achievement. - Front desk teams that are dedicated to keeping schedules up to date and treatment rooms ready so you’re free to focus on what really matters. - Trained leadership that is invested in YOUR success and helping you develop your career. - A commitment to safety.  

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Bel Air. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Bel Air franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you including Health Care, Paid time off, and 401K.  - A healthy compensation plan that rewards your hard work with base pay, commission and bonus oportunities.  - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills.

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy of Naples. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Naples franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you including health, dental, vision, critical illness, accident, short term disability, and life insurances; Paid time off, one free service per month, and discounted services and retail. - A healthy compensation plan that rewards your hard work with a base pay of $14 - 15/ hour plus bonuses and commissions for memberships sold & retail sold and enhancements booked.   - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills. - Available to work Nights & Weekends

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Glen Allen. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Glen Allen Virgina Center franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you including health, dental, vision, critical illness, accident, short term disability, and life insurances; Paid time off, one free service per month, and discounted services and retail. - A healthy compensation plan that rewards your hard work with a pay of $11 - $12 per hour PLUS bonuses and commissions for memberships sold & retail sold and enhancements booked. - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills.

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you including including monthly massage sessions, matched 401(k), paid time off, and health, vision, and dental insurance. - A healthy compensation plan that rewards your hard work with a basepay based off experience plus bonuses for meeting sales goals and other location specific incentives. Our highest paid Sales and Customer Serivce associate took home over $500 in bonuses on one check alone!  - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills.

Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:   - Help clients understand the benefits of regular massage, skin care and stretch. - Establish relationships with members and guests to grow and retain a client base. - Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.   Here's what's in it for you:   The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:  - Benefits that help you take care of you including including monthly massage sessions, matched 401(k), paid time off, and health, vision, and dental insurance. - A healthy compensation plan that rewards your hard work with a basepay of $12/hour plus bonuses for meeting sales goals and other location specific incentives. Our highest paid Sales and Customer Serivce associate took home over $500 in bonuses on one check alone!  - A dynamic, energizing environment where you're consistently challenged, never bored.   - Training to help you grow and refine your sales and customer service skills.

***ACTIVELY HIRING – Apply NOW***   Competitive pay plans! - Flexible schedules! - Bonuses! - Commissions! - 100% Tips! - Multiple locations!   Pay Rate: $26.00 - $43.00   Consistent Annual Earnings $43,500-$57,000 (assumes 30 hours per week)   What We Offer You: - FREE Monthly Continuing Education - FREE Monthly Massage or Facial Service - Get PAID for cancellations & no-show appointments - Minimal down time with increased pay in a high-volume location - Fixed/ Flexible work schedule that fits your life. - Paid Sick Time with Additional PTO - Service Commissions and Bonuses - Medical, Dental, Vision, 401K w/Employer Contribution, Short & Long-Term Disability, Life Insurance, and MORE Benefits! - Self-Care and Training Tools - Employee $500 Referral Bonus Program - Employee Product Discounts - All supplies provided for you - Growing culture built around the well-being of our service providers   Are you ready to focus on doing what you love in a place that helps you feel and deliver your best? Massage Envy is the leader in accessible massage and skin care. As a massage therapist at our franchised location,* you'll join a team that's passionate about helping people feel their best through total body care. And you have a meaningful role to play in that mission as you: - Combine your expertise and artistry along with our protocols and modalities to design customized services that meet the individual needs of each client. - Build relationships with members and guests to help them pursue their total body care goals. - Deliver an amazing, safe, and therapeutic experience with every service.    

***ACTIVELY HIRING – Apply NOW***   Competitive pay plans! - Flexible schedules! - Bonuses! - Commissions! - 100% Tips! - Multiple locations!   Pay Rate: $26.00 - $43.00   Consistent Annual Earnings $43,500-$57,000 (assumes 30 hours per week)   What We Offer You: - FREE Monthly Continuing Education - FREE Monthly Massage or Facial Service - Get PAID for cancellations & no-show appointments - Minimal down time with increased pay in a high-volume location - Fixed/ Flexible work schedule that fits your life. - Paid Sick Time with Additional PTO - Service Commissions and Bonuses - Medical, Dental, Vision, 401K w/Employer Contribution, Short & Long-Term Disability, Life Insurance, and MORE Benefits! - Self-Care and Training Tools - Employee $500 Referral Bonus Program - Employee Product Discounts - All supplies provided for you - Growing culture built around the well-being of our service providers   Are you ready to focus on doing what you love in a place that helps you feel and deliver your best? Massage Envy is the leader in accessible massage and skin care. As a massage therapist at our franchised location,* you'll join a team that's passionate about helping people feel their best through total body care. And you have a meaningful role to play in that mission as you: - Combine your expertise and artistry along with our protocols and modalities to design customized services that meet the individual needs of each client. - Build relationships with members and guests to help them pursue their total body care goals. - Deliver an amazing, safe, and therapeutic experience with every service.    

***ACTIVELY HIRING – Apply NOW***   Competitive pay plans! - Flexible schedules! - Bonuses! - Commissions! - 100% Tips!    Pay Rate Average: $24.00 - $35.00 per commission hour Consistent Annual Earnings $37,700-$54,600 (assumes 30 hours per week)   What We Offer You: - FREE Monthly Continuing Education - FREE Monthly Massage or Facial Service - Get PAID for cancellations & no-show appointments - Minimal down time with increased pay in a high-volume location - Fixed/ Flexible work schedule that fits your life. - Paid Sick Time with Additional PTO - Service Commissions and Bonuses - Medical, Dental, Vision, 401K w/Employer Contribution, Short & Long-Term Disability, Life Insurance, and MORE Benefits! - Self-Care and Training Tools - Employee $500 Referral Bonus Program - Employee Product Discounts - All supplies provided for you - Growing culture built around the well-being of our service providers   Are you ready to focus on doing what you love in a place that helps you feel and deliver your best? Massage Envy is the leader in accessible massage and skin care. As an esthetician at our franchised location,* you'll join a team that's passionate about helping people feel their best through total body care. And you have a meaningful role to play in that mission as you: - Combine your expertise and artistry along with our protocols and modalities to design customized services that meet the individual needs of each client. - Build relationships with members and guests to help them pursue their skincare goals. - Deliver an amazing, safe, and therapeutic experience with every service.  

***ACTIVELY HIRING – Apply NOW***   Competitive pay plans! - Flexible schedules! - Bonuses! - Commissions! - 100% Tips!    Pay Rate Average: $24.00 - $35.00 per commission hour Consistent Annual Earnings $37,700-$54,600 (assumes 30 hours per week)   What We Offer You: - FREE Monthly Continuing Education - FREE Monthly Massage or Facial Service - Get PAID for cancellations & no-show appointments - Minimal down time with increased pay in a high-volume location - Fixed/ Flexible work schedule that fits your life. - Paid Sick Time with Additional PTO - Service Commissions and Bonuses - Medical, Dental, Vision, 401K w/Employer Contribution, Short & Long-Term Disability, Life Insurance, and MORE Benefits! - Self-Care and Training Tools - Employee $500 Referral Bonus Program - Employee Product Discounts - All supplies provided for you - Growing culture built around the well-being of our service providers   Are you ready to focus on doing what you love in a place that helps you feel and deliver your best? Massage Envy is the leader in accessible massage and skin care. As an esthetician at our franchised location,* you'll join a team that's passionate about helping people feel their best through total body care. And you have a meaningful role to play in that mission as you: - Combine your expertise and artistry along with our protocols and modalities to design customized services that meet the individual needs of each client. - Build relationships with members and guests to help them pursue their skincare goals. - Deliver an amazing, safe, and therapeutic experience with every service.  

***ACTIVELY HIRING – Apply NOW***   Competitive pay plans! - Flexible schedules! - Bonuses! - Commissions! - 100% Tips!    Pay Rate Average: $24.00 - $35.00 per commission hour Consistent Annual Earnings $37,700-$54,600 (assumes 30 hours per week)   What We Offer You: - FREE Monthly Continuing Education - FREE Monthly Massage or Facial Service - Get PAID for cancellations & no-show appointments - Minimal down time with increased pay in a high-volume location - Fixed/ Flexible work schedule that fits your life. - Paid Sick Time with Additional PTO - Service Commissions and Bonuses - Medical, Dental, Vision, 401K w/Employer Contribution, Short & Long-Term Disability, Life Insurance, and MORE Benefits! - Self-Care and Training Tools - Employee $500 Referral Bonus Program - Employee Product Discounts - All supplies provided for you - Growing culture built around the well-being of our service providers   Are you ready to focus on doing what you love in a place that helps you feel and deliver your best? Massage Envy is the leader in accessible massage and skin care. As an esthetician at our franchised location,* you'll join a team that's passionate about helping people feel their best through total body care. And you have a meaningful role to play in that mission as you: - Combine your expertise and artistry along with our protocols and modalities to design customized services that meet the individual needs of each client. - Build relationships with members and guests to help them pursue their skincare goals. - Deliver an amazing, safe, and therapeutic experience with every service.  

The Front Desk Manager will supervise the front desk staff, manage all front-end duties, and provide excellent customer service to our guests. As the first face our clients see when they enter our location, you must be friendly, informative, welcoming, and be able to handle questions, complaints, and scheduling. Supervisory Responsibilities: - Serve as a role model and leader to the front desk team; showing exemplary customer service and promotion of the Wellness Program. - Identifying areas opportunity in performance and recommend tools and sales training to optimize performance of front desk sales team. Duties/Responsibilities: - Provides leadership to the front desk team. - Motivates and encourages team to ensure monthly sales goals are met. - Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets. - Provides excellent customer service by greeting guest upon arrival, scheduling services, answering phone calls, addressing client questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone. - Promote total body care by educating clients on new and expanding services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. - Assist Member Outreach Coordinator with member retention through outreach via phone, letter, and email. - Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations. - Upholds all Massage Envy core values. - Protects workplace culture by recognizing and supporting team goals, while building positive relationships with team members. - Performs other duties as assigned.

The Front Desk Manager will supervise the front desk staff, manage all front-end duties, and provide excellent customer service to our guests. As the first face our clients see when they enter our location, you must be friendly, informative, welcoming, and be able to handle questions, complaints, and scheduling. Supervisory Responsibilities: - Serve as a role model and leader to the front desk team; showing exemplary customer service and promotion of the Wellness Program. - Identifying areas opportunity in performance and recommend tools and sales training to optimize performance of front desk sales team. Duties/Responsibilities: - Provides leadership to the front desk team. - Motivates and encourages team to ensure monthly sales goals are met. - Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets. - Provides excellent customer service by greeting guest upon arrival, scheduling services, answering phone calls, addressing client questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone. - Promote total body care by educating clients on new and expanding services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. - Assist Member Outreach Coordinator with member retention through outreach via phone, letter, and email. - Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations. - Upholds all Massage Envy core values. - Protects workplace culture by recognizing and supporting team goals, while building positive relationships with team members. - Performs other duties as assigned.