Where Better Careers Begin!
Massage Envy Williamsville/Main&Transit - 4375 Transit Rd, Clarence NY 14221
Do you have a passion for helping others? At the Massage Envy Main&Transit franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
Job Description:
We are seeking an enthusiastic and driven individual to join our team as a Sales Team Lead/Developer. In this role, you will play a vital part in our member sales, assisting with the growth and expansion of our customer base. You will be responsible for building and maintaining positive relationships with potential customers, promoting our services and products, and achieving sales targets. Along with helping to develop a strong sales team.
We want you on our team at Massage Envy Buffalo. Massage Envy is the leader in accessible massage and skin care. As a Sales Team Lead/Developer at one of our Buffalo, NY franchised location, * you'll join a wellness community that's 35,000 strong. As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:
- Engage with potential customers to understand their needs, answer inquiries, and provide information about our products or services and explain the benefits of regular massage, skin care and stretch services.
- Present, promote, and sell products or services to prospective customers, utilizing persuasive and effective sales techniques.
- Collaborate with team members to develop and implement sales strategies to achieve targets and drive revenue growth.
- Train all new Sales Team Members and continuously observe/ coach to drive performance.
- Set goals to help drive individual and overall clinic performance.
- Maintain accurate records of customer interactions, sales activities, and follow-up actions using our Meevo system.
- Participate in regular sales meetings and training sessions to enhance product knowledge and sales skills.
- Stay up to date with all company promotions, products and services, and competitors' products to effectively position our offerings in the market.
- Provide excellent customer service by addressing and resolving any customer concerns or issues promptly and professionally.
- Establish relationships with members and guests to grow and retain a client base.
- Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
- Benefits that help you take care of you including 401K, medical benefits, supplemental insurance, paid time off, and discounted wellness sessions.
- A dynamic, energizing environment where you're consistently challenged, never bored.
- Training to help you grow and refine your sales and customer service skills
Benefits:
- 401(k) with Discretionary Match
- Employee Discount & Membership
- Flexible schedule
- Health insurance with Vision
- Supplemental Insurances including dental, accidental, hospital, cancer, additional disability, and more!
- Vacation Pay
- FREE Revive telehealth urgent care insurance
Schedule:
- 8 hour shift
- Morning, Mid and Evening shifts
- Monday to Friday
- Weekend availability
Supplemental Pay:
- Membership commission pay.
- Seasonal gift card commission.
- Quarterly incentives.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
Where Better Careers Begin!
Massage Envy Williamsville / Main&Transit
Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Main&Transit franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.
Perks & Pay:
- Sign on BONUS for full-time employees
- Competitive base pay of $20-$24/ hour plus bonuses and commissions
- Employer-paid healthcare including medical, dental and vision plans
- Matching 401(k)
- Paid time off for full time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work/life balance
- In-depth product and service training
- A free massage, skincare or stretch service each month
- 30% off all products
Qualified Candidates:
- Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
- Are natural leaders who can build relationships while motivating, coaching and supporting a team
- Can have tough conversations in a professional and constructive manner
- Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
Day-to-Day:
- Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
- Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
- Effectively resolve customer challenges while maintaining a safe and therapeutic environment
- Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
- Develop positive relationships and build confidence with employees, members, and guests
Culture & Support:
- Award programs (like Manager of the Year)
- Leadership Training and Development that is invested in YOUR success
- A caring community that strives to celebrate individuality and share knowledge
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.
