Massage Envy

Assistant Manager

Job Locations US-CT-Norwalk
Job ID
Sales Customer Service and Support
Location : Address
607 Main Avenue
Location : Address 2
Ste. 9
Location : Postal Code


Do you love helping others?


Are you a sales and customer service superstar who wants to take the next step toward management?  Or are you already a supervisor or assistant manager just looking for a better work environment?  If the answer is "yes," we want you on our team at Massage Envy Norwalk. Massage Envy is the leader in accessible massage and skin care.


Here's what's in it for you:


The rewards of the job go beyond the difference you'll make in the lives of our staff, members and guests. We offer a culture of care that inspires you to be your best with: 

  • Benefits that help you take care of you including:
    • 401k
    • Paid Time Off
    • Employee Wellness Program
    • Retail Discounts
    • Flexibility in Scheduling
  • A healthy compensation plan that rewards your hard work with hourly pay based on experience and performance-based benefits. 
  • A dynamic, energizing environment where you're consistently challenged, never bored.   
  • Training to help you grow and refine your managerial skills.

What We'll Accomplish Together

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role will be to help lead our team as an extension of the manager to:


  • Provide outstanding customer service 
  • Promote the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
  • Drive member retention through member outreach.
  • Uphold the Massage Envy core values
  • Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:


  • Sales superstars who aren't afraid to take the lead in connecting clients to memberships.  Bonus points for previous retail or sales experience.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing.
  • Smart and savvy with business and computer skills.
  • Masters of customer service who makes everyone they interact with feel valued and supported.
  • Fast on their feet with the ability to juggle multiple tasks and set priorities.
  • Great teammates who can work well with others in a fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.


We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. 


If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.





*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.



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