Massage Envy

  • Sales Associate

    Job Locations US-FL-Clearwater
    Job ID
    2019-81734
    Category
    Sales Customer Service and Support
    Location : Address
    2516 N. McMullen Booth Road, STE B
    Location : Postal Code
    33761
  • Overview

    Do you love helping others?

     

    Are you a sales superstar who wants to use your powers for good? If the answer is "yes," we want you on our team! Massage Envy is the leader in accessible massage and skin care, so you'll join a wellness community that's 35,000 strong.

     

    As a Sales Associate you would:

    • Educate guests on the benefits of regular massage, skin care and stretch.
    • Establish relationships with members to grow and retain a client base.
    • Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

     

    Here's what's in it for you:

     

    We offer a culture of care that inspires you to be your best with: 

    • Benefits that help you take care of you including free and discounted services and retail. 
    • A healthy compensation plan that rewards your hard work with hourly pay, sales commissions, and monthly contest bonuses. 
    • Training to help you grow and refine your sales and customer service skills.
    • A dynamic, energizing environment where you're consistently challenged. 

    What We'll Accomplish Together

    As a team, we're committed to delivering an excellent experience every time. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.

    This includes:

    • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
    • Promoting the value of total body care by educating clients on new and expanded services, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
    • Driving member retention through outreach via phone and email to current members.
    • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
    • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

    What it Takes to Succeed

    We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

     

    • Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products. Bonus points for previous retail or sales experience.
    • People of integrity ready to do the right thing (even if it isn’t the easy thing).
    • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
    • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. 
    • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
    • Great teammates who can work well with other in a fun and fast-paced environment.
    • Supporters of total body care with a general knowledge of massage and skin care services.

     

    We Believe Our Differences Make Us Better

    We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. 

     

    If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

     

     


     

     

    *Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

     

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