Massage Envy

  • Front Desk Sales Associate

    Job Locations US-TN-Mt. Juliet
    Job ID
    2019-81540
    Category
    Sales Customer Service and Support
    Location : Address
    401 S. Mt. Juliet Road
    Location : Address 2
    #240
    Location : Postal Code
    37122
  • Overview

    FDA_Job_Profile_Header

     

    What We'll Accomplish Together

    Function:   Converting guests to members through first in class customer service.  Optimizing Therapist & Esthetician schedule.  Client management.

    Behaviors:

    • Outgoing, talkative, and friendly
    • Loves to sell services and products
    • Self-Managed
    • Optimistic, enthusiastic, communicates fluently
    • Quick to connect with others and build rapport
    • Comfortable socially & easy to approach
    • Great Customer Service
    • Strong cognitive skills

    If you see yourself in the description of the behaviors, you’ll not only really enjoy this position, but you’ll excel at it.  The major duties described below will come natural to you.

     

    Principle Duties:

    • Convert 1st & 2nd time Guests into Members
    • Welcome Clients with a Smile and greeting them at the door
    • Schedule Clients with matching Therapist or Esthetician
    • Presents Wellness Program to all Guests: conducts pre-chat, communicates with Therapists, conducts wellness presentation customized to Client’s needs
    • Follow conversion process exactly
    • Assists in maintaining cleanliness of the facility
    • Maintains Client files
    • Contacts Members and Guests when there are available appointments
    • Other duties as assigned

    Job Benefits:

    • Hourly wage plus commission and bonuses.
    • Employee massages at reduced cost.
    • Sick Time and Paid Vacation

     

    What it Takes to Succeed

    Always nice, always smiling, always friendly.

     

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