Massage Envy

  • Front Desk Associate

    Job Locations US-HI-Kapolei
    Job ID
    2019-80649
    Category
    Sales Customer Service and Support
    Location : Address
    4460 Kapolei Parkway
    Location : Address 2
    STE 220
    Location : Postal Code
    96707
  • Overview

    FDA_Job_Profile_Header

    What We'll Accomplish Together

    As a front desk sales associate at Massage Envy in Kapolei,* essential responsibilities revolve around providing excellent services to members and guests. These include:

    • Answering phone calls.
    • Setting and checking members and guests in and out for appointments.
    • Greeting members and guests upon arrival.
    • Promoting the Wellness Program.
    • Re-engaging inactive members.
    • Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
    • Accepting constructive criticism in a positive manner and using it as a learning tool.
    • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
    • Staying updated on retail products and promotions.
    • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

    What it Takes to Succeed

    Qualified candidates will:

     

    Education, Skills and Training:

    • Have a high school diploma or equivalent (GED).
    • Possess basic math and cash handling experience.
    • Have strong phone and computer skills.
    • Have previous customer service experience (preferred).
    • Be able to prioritize and perform multiple tasks.
    • Work cohesively with others in a fun and fast-paced environment.
    • Possess general knowledge of massage and esthetic services and modalities.

    Communications and Personal Interactions

    • Have a strong customer service orientation.
    • Possess the ability to communicate effectively (orally and written) and in a courteous and professional manner on a regular basis with members, guests, co-workers and management.
    • Maintain client confidentiality.
    • Have a positive and encouraging attitude

     

    Benefits:

    • 401K program
    • Medical Benefits
    • Paid Vacation
    • Free Sessions
    • Advancement oppertunites

     

    Massage Envy Hawaii is the fastest growing spa on the island. Come start your career and join our team by attaching your resume!  

     

     

     

     

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    *Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

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