Massage Envy

Front Desk Associate

Job ID
Front Desk Associate


Massage Envy-Lodo is hiring qualified candidates. We have both Full and Part-Time positions available.


Massage Envy's vision reflects our desire to exceed our guest and member expectations: Total Body Care is the integral part of everyone's well-being journey! We are seeking experienced Sales Professionals to become a part of our team. We are looking for individuals who will offer a warm and friendly welcome when our members and guests arrive, ensuring they have an overall positive experience before and after their visit. You will be responsible for arranging the customer experience by matching our guests with a Therapist who meets their specific needs, explaining their therapist's customized wellness plan and selling our membership plan to allow them to complete their wellness journey.


The successful candidate will have a background in retail and/or membership sales and have a strong client-service background. Our 

Sales Associates who meet their goals to make from $13-15 per hour including the commissions on each sale! More per hour and opportunity of advancement is available for the candidate that excels in our work environment!


Here are some incentives we offer:


Compensation and Benefits:

  • $11-12 per hour base plus a hearty sales commission structure
  • Bonuses when goals are met on top of hourly and commissions
  • Schedules that are flexible to fit your life
  • Paid orientation and on-going in-house training
  • Opportunities for advancement
  • Paid time off for all employees (1 week within first year!)
  • One FREE massage or facial monthly
  • Additional 1-hour massages or facials at employee rate
  • 20% off retail
  • Free access to onsite gym
  • Parking reimbursement monthly


Sales Associate Responsibilities:

  • Meeting membership sales goals established by the Clinic Manager
  • Detailed knowledge of our massage and facial services
  • Effectively communicate sales, promotions, and services options with clients
  • Execute the daily operational tasks, day-to-day goals and priorities assigned by management
  • Uphold store cleanliness standards
  • Scheduling appointments and balancing the daily schedule
  • Communicating scheduling changes and operational needs with teammates


Sales Associate Qualifications:

  • Special consideration given to candidates with prior retail or membership sales experience (gym, tanning, or salon)
  • Critical thinking skills, including conflict resolution
  • Excellent verbal and written communication skills
  • A fast learner, with a positive attitude, and ability to remain calm in a fast pace environment
  • Computer proficient (a knowledge of retail/appointment booking computer systems a plus)
  • A strong team player with ability to work independently with minimal supervision
  • Exceptional organizational and prioritizing ability, high attention to detail, and ability to multi-task
  • Evening and weekend hours are expected

Preferred Experience:

  • Spa/wellness/health associate/tanning or waxing business experience: 1 year minimum

If you would like to explore a career with Massage Envy, please send your resume or we also welcome walk-in applications Monday-Friday 9am-2pm at 1799 Fifteenth St., Denver, CO 80202 (located on the corner of 15th & Wewatta in Lodo).




*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.


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