Massage Envy

Front Desk Associate

Job Locations US-CA-San Mateo
Job ID
Sales Customer Service and Support
Location : Address
1100 Park Place,
Location : Address 2
Suite 40
Location : Postal Code


Love massage & skincare? Want to help others discover and enjoy the benefits of regular body care? Then come join our team!


• Hourly plus commissions, including bonus massages & facials
• Free membership at Massage Envy with greatly reduced rates on services & retail
• Medical, dental, and vision available for eligible employees
• Growth opportunities into management for those who excel
• Full-time and part-time positions available



What We'll Accomplish Together

As a Front Desk Sales Associate at Massage Envy, essential responsibilities revolve around providing excellent services to members and guests. These include:

• Answering phone calls & schedule appointments
• Promoting the Wellness Program
• Providing excellent Customer Service to members & guests
• Creating and maintaining positive relationships with team members
• Upholding Massage Envy's core values of optimism, gratitude, excellence, consistency and empathy

What it Takes to Succeed

Qualified candidates will have/be able to:


• Strong communication, phone and computer skills
• Previous customer service experience (preferred)
• Work cohesively with others in a fun and fast-paced environment
• Possess general knowledge of massage and esthetic services or be willing to learn




*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.


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