Massage Envy

  • Assistant Manager

    Job Locations US-NJ-Berkeley Heights
    Job ID
    Location : Address
    402-404 Springfield Ave.
    Location : Postal Code
  • Overview

    What We'll Accomplish Together

    As an assistant manager at this franchised Massage Envy location,* you’re responsible for assisting the General Manage in the successful operations of the franchised location.

    The essential responsibilities with assisting the General Manager include:

    • Assisting the GM with Overseeing and managing daily operations of the franchised location, ensuring that excellent service is consistently delivered to members and guests.
    • Assisting the GM in setting and achieving membership and retail sales and profitability goals and partnering with General Manager to regularly monitor progress against goals.
    • Assisting the GM with Managing staff and training, monitoring, and coaching the performance of sales associates.
    • Assist the GM with monitoring staff work schedules and managing human resource functions, where assigned, including interviewing, hiring, training, performance evaluation, conducting staff meetings, resolving concerns and disputes, disciplining and terminating employees as well as all associated recordkeeping.
    • Assist the GM with Managing key business operations including inventory, bank deposits, marketing, etc.
    • Maintaining a professional, clean, and safe environment for employees, members and guests, and developing a culture in the franchised location that embraces and reflects the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.

    What it Takes to Succeed

    Qualified candidates will:

    Education, Skills and Training:

    • Have a college degree (preferred).
    • Have previous management, marketing, and sales experience within a service or retail industry.
    • Possess the ability to identify and solve problems, set goals and expectations, delegate responsibilities, and effectively interact with and lead staff.
    • Exhibit proficiency in establishing membership and retail sales goals and interpreting progress and trends in sales reports.
    • Be aware of and comply with all labor and employment laws applicable to employees at the franchised location including local and state licensing laws and regulations related to general business operations and licensure of massage therapists and estheticians.

    Communications and Personal Interactions

    • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, franchise owners, and regional developers.
    • Be able to communicate information to franchise owner and other individuals in the Massage Envy franchise network.
    • Possess excellent leadership and influencer skills and the ability to motivate and inspire staff and develop a strong team culture.
    • Maintain client confidentiality.

    Compensation and Benefits:

    • Competitive compensation and commission.
    • Health/Vision/Dental/Disability insurance.
    • 401K.
    • Discounted services and retail products.





    *Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.





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