Massage Envy

  • Front Desk Associate (Full Time), $10/hr + free monthly massage!

    Job Locations US-PA-Cranberry Township
    Job ID
    2018-50726
    Category
    Sales Customer Service and Support
    Location : Address
    1694 Route 228
    Location : Address 2
    Suite 108
    Location : Postal Code
    16066
  • Overview

    We're looking for a Front Desk Associate for our busy Massage Envy clinic in Cranberry Township. As a Front Desk Associate, your goal is to deliver a best-in-class customer service experience before and after every massage and skincare service. From booking appointments, all the way through to identifying and selling the best membership for each of our guests, our front desk associates are highly client-focused and goal-oriented. If you thrive on providing exceptional customer service, are motivated to successfully sell memberships and the benefits of regular massage and/or skincare services, and enjoy a professional environment that focuses on health and well-being, then this is the position for you!

     

    A successful candidate will:

    • Smile and have fun
    • Achieve success as a team
    • Always be aware & responsive to guests' needs
    • Maintain a professional attitude and workspace

    Benefits:

    • $10 hourly wage + sales commissions up to $40 for each membership sold
    • Free monthly massage or facial!
    • Additional sessions are only $20
    • Health insurance assistance plans and AFLAC are available
    • Free uniform and parking
    • Growth opportunities for motivated, results-oriented individuals

     

    Schedule:

     

    We're actively hiring for various shifts throughout the week - including days, nights, and weekends. From up to 40 hours a week, to as little as 20, we'll work had to find a schedule that fits.

    Once established, your schedule will be set and typically does not fluctuate week-to-week. 

     

    FDA_Job_Profile_Header

    What We'll Accomplish Together

    Essential responsibilities include:

    • Providing excellent service to members & guests
    • Answering phone calls
    • Setting appointments
    • Greeting guests warmly
    • Successfully presenting Wellness Programs
    • Maintaining a professional front desk and reception area
    • Performing certain administrative tasks
    • Maintaining the cleanliness of common areas
    • Maintain client confidentiality

    What it Takes to Succeed

    Qualified candidates will have/be: 

    • Customer service experience
    • Have a high school diploma or equivalent (GED)
    • Possess basic math and cash handling experience
    • Ability to effectively communicate with members & guests on program benefits and policies
    • Self-starter with the ability to prioritize duties and work cohesively in a fun and fast-paced environment
    • Must be dependable, aware, and responsive. Excellent attendance is a must!
    • Have strong phone and computer skills

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    PLEASE ATTACH YOUR RESUME TO YOUR PROFILE PAGE 

     

     

    *Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

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