Massage Envy

  • Front Desk Associate - Part Time

    Job Locations US-ME-South Portland
    Job ID
    2018-40158
    Category
    Sales Customer Service and Support
    Location : Address
    343 Gorham Road
    Location : Postal Code
    04106
  • Overview

    FDA_Job_Profile_Header

    What We'll Accomplish Together

     

    As a front desk associate at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests.    

    We Offer:   Year Round Employment!  WE ARE NOT SEASONAL! 

     

    • Flexible Scheduling.
    • Competitive hourly wages.
    • Sales Bonus Incentives.

    • Health and Dental plans for full time employees (min of 32 hours per week)
    • Paid vacation and personal days for full time employees
    • Paid holidays for full and part time employees & discounted Massage, Facial and Total Body Stretch sessions.

     

    Duties Include:

     

    • Answering phone calls.
    • Greeting members and guests upon arrival.
    • Scheduling appointments, checking clinets in and out of sessions to include payment processing.
    • Promoting the Wellness Program. - Sales Experience Preferred!
    • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
    • Staying updated on retail products and promotions.
    • Complete daily and weekly clinic cleaning checklists
    • Attending quarterly staff meetings
    • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
    • Other duties as assisgned.

    What it Takes to Succeed

    Qualified candidates will:

     

    Education, Skills and Training:

    • Have a high school diploma or equivalent (GED).
    • Possess basic math and cash handling experience.
    • Have strong phone and computer skills.
    • Have previous customer service and sales experience (will train a motivated candidate on sales).
    • Be able to prioritize and perform multiple tasks.
    • Work cohesively with others in a fun and fast-paced environment.
    • Possess general knowledge of massage and esthetic services and modalities.

    Communications and Personal Interactions

    • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
    • Maintain client confidentiality.

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    *Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

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