Massage Envy

  • Front Desk Sales Associate

    Job Locations US-NJ-Ramsey
    Job ID
    2018-33244
    Category
    Front Desk Associate
    Location : Address
    39 Interstate Shopping Center
    Location : Postal Code
    07446
  • Overview

    FDA_Job_Profile_Header

    Responsibilities

    Massage Envy is the pioneer and national leader of professional, convenient and affordable massage and spa services. We strive to help our guests achieve their health and wellness goals by providing an exceptional service experience each and every time. If you genuinely care about people, share our passion for consistently exceeding client expectations, and want to work in a team-oriented environment that rewards great performance, Massage Envy is the place for you.

     

    Massage Envy Spa Ramsey currently has an opening for a friendly, outgoing front desk Sales Associate with outstanding communication skills. We ask that our Front Desk Associates fulfill one weekend shift as well as one closing shift for the week.

     

     

    Duties include:

    • Working directly with customers to schedule appointments, recommend enhanced services, and present membership plans.
    • Promoting the wellness program
    • Greeting members and guests upon arrival.
    • Re-engaging inactive members.
    • Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
    • Accepting constructive criticism in a positive manner and using it as a learning tool.
    • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
    • Staying updated on retail products and promotions.
    • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

    Qualifications

    Qualified candidates will:

     

    Education, Skills and Training:

    • Have a high school diploma or equivalent (GED).
    • Possess basic math and cash handling experience.
    • Have strong phone and computer skills.
    • Have previous customer service/sales experience (preferred).
    • Be able to prioritize and perform multiple tasks.
    • Work cohesively with others in a fun and fast-paced environment.
    • Possess general knowledge of massage and esthetic services and modalities.

    Communications and Personal Interactions

    • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
    • Maintain client confidentiality.

    We offer a wide range of benefits including:

    • $11/hr + commissions and monthly bonus potential
    • Free employee membership
    • Opportunities for advancement
    • Clean and professional environment
    • Engaging and fun team atmosphere
    • Health care options offered for any full time employee

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    *Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

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