Massage Envy

Front Desk Associate- Part Time & Full Time

Job Locations US-WA-Seattle | US-WA-Seattle
Job ID
2018-30144
Category
Front Desk Associate
Location : Address
1500 NW Market Street #104
Location : Postal Code
98107

Overview

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Responsibilities

As a front desk associate at Ballard and Queen Anne Massage Envy essential responsibilities revolve around providing excellent services to members and guests. These include:

  • Answering phone calls.
  • Greeting and checking members and guests in and out for appointments, while building rapport
  • Promoting and Selling the Wellness Program.
  • Keeping management aware of member concerns and following manager’s policies, procedures and direction.
  • Accepting constructive criticism in a positive manner and using it as a learning tool.
  • Staying updated on retail products and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
  • Supporting therapist, esthetician, and manager's requests.
  • Contributing to cleanliness of the clinic.
  • Performing required shift functions

Qualifications

Qualified candidates will:

 

Education, Skills and Training:

  • Have a high school diploma or equivalent (GED).
  • Possess basic math and cash handling experience.
  • Have strong phone and computer skills.
  • Have previous customer service experience (preferred).
  • Be able to prioritize and perform multiple tasks.
  • Work cohesively with others in a fun and fast-paced environment.
  • Possess general knowledge of massage and esthetic services and modalities.
  • Sale experience, preferred

Compensation:

  • Hourly wage, plus comission
  • 50% discount on services
  • 40% discount on retail
  • Health and dental benefits, must work 30+ hours

*We are hiring part time and full time for the Ballard location

 

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