Massage Envy

Spa Back Associate & Attendant

US-VA-Glen Allen
Job ID
Front Desk Associate
4346 Pouncey Tract Road


The franchisee owners and clinic manager are seeking spa back associate at our Short Pump Massage Envy clinic. Our leadership team offers a family-like, flexible environment to deliver the best possible wellness services to our clients. We’re seeking a long-term relationship who those who are excited about our business, mission and clients!

The Spa Back has overall responsibility for monitoring and cleaning the spa to include but not limited to, reception area, tranquility area, treatment rooms, storage rooms and prep area. The Spa Back must utilize available resources to provide excellent guest satisfaction. The Spa Back will meet or exceed productivity and cleanliness standards, taking corrective action as needed to ensure standards are maintained. Responsibilities include but are not limited to:

  • Thoroughly clean all assigned areas within prescribed standard guidelines.
  • Properly and safely use authorized cleaning agents.
  • Maintain and rotate an adequate supply of clean linen and towels.
  • Deliver linens to treatment rooms and other items as needed.
  • Keep all areas of the spa including storage areas clean and organized.
  • Assist in the monthly linen and towel inventory.
  • Report any damaged or missing items or maintenance repair needs to your supervisor.
  • Acknowledge and greet everyone who enters and leaves spa facilities.
  • Handle guests' questions and concerns professionally and courteously.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention.


Qualified candidates will posses:

  • Experience in maintaining facilities, turning rooms, using cleaners and adhering to safety guidelines
  • Use and maintain cleaning equipment
  • Follow standard protocols and maintain the standards as set forth by the clinic (e.g., folding protocols, room preparation guidelines, etc)
  • Maintain client confidentiality 





*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.


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