Massage Envy

Customer Service Sales Associate

US-TX-Austin
Job ID
2018-27556
Category
Front Desk Associate
9500 South IH 35 STE L500

Overview

FDA_Job_Profile_Header

Massage Envy currently has openings for our Front Desk Sales Associates. If you are confident, outgoing, and driven, this is the perfect opportunity for you!

This position is all about helping others and providing exceptional service to our customers. Successful team members thrive in a social atmosphere, are results driven, and extremely comfortable following established processes in a fast-paced environment. They place a high priority on quality and accuracy, and they can be counted on to always be prompt, friendly, and professional. 

Responsibilities

As a member of our Front Desk Team, key responsibilities revolve around creating an excellent level of service for our members and guests by:

  • Answering incoming calls
  • Setting and checking out reservations 
  • Greeting members and guests
  • Helping our clients achieve a healthier and happier lifestyle through promoting our Wellness Program 
  • Assisting in customer concerns
  • Recognize, support, and achieve team goals through a positive and supportive environment

Qualifications

Skills and qualifications required:

  • A strong customer service orientation and great at communicating with members, guests, and team members
  • Impressive sales background
  • Multi-tasking and prioritizing in a fun and fast-paced environment
  • Strong computer and phone skills
  • General knowledge in Massage and Skincare Services
  • A desire to learn and grow
  • Great communication 
  • A high school diploma or GED


Benefits:

  • Competitive compensation starting at $12/hr
  • Uncapped bonuses and commissions for performance and achievement  
  • Comprehensive healthcare benefits for full-time staff
  • PTO program for full-time staff
  • Flexible scheduling
  • Leadership and growth opportunities 
  • Be a part of the nation’s leading provider of Total Body Care and see why Massage Envy offers best-in-class growth, education, and culture!

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