Sales & Customer Service Associate

Job Locations US-FL-Miami
Job ID
2025-245782
Category
Sales Customer Service and Support
Location : Address
900 S. Miami Avenue
Location : Postal Code
33130

Overview

tart Your Career with Us at Massage Envy!


Location: 900 South Miami Ave, Miami, FL 33130, Suite 246

Are you passionate about helping others? At the Massage Envy Brickell franchise, we encourage and support you to be your best, working together to help our clients feel their best. As a team, we’re dedicated to providing an exceptional experience and expanding our member base to guide more people on their wellness journey.

What We Offer:

  • Competitive base pay plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision coverage
  • Employee Assistance Program
  • Flexible schedule to promote work-life balance
  • Comprehensive training on products and services
  • 20% discount on all products

Ideal Candidates Will Have:

  • A high school diploma (or equivalent) and preferably some retail or sales experience
  • Strong critical thinking, math, and computer skills with the ability to multitask
  • Excellent interpersonal skills to build positive relationships with guests
  • A passion for total body care, with a general understanding of massage and skin care services

Your Day-to-Day Responsibilities:

  • Deliver exceptional customer service, making every client feel valued and understood
  • Promote Total Body Care by educating clients about new and expanded services, selling the Massage Envy Wellness Program, scheduling future appointments, and encouraging product purchases based on service provider recommendations
  • Assist with clinic operations, including greeting clients, managing schedules, answering calls, responding to emails, and addressing inquiries
  • Contribute to client retention and growth through in-person interactions and outreach via phone/email

Our Culture & Support:

  • Leadership dedicated to your success through continuous training
  • Recognition programs, such as Sales Associate of the Year
  • A supportive community that celebrates individuality and shares knowledge

If you're ready to join a growing community of dedicated professionals who share your passion, we can't wait to meet you!


*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

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