Seasoned Customer Service Rep with Sales Experience - Part-Time

Where Better Careers Begin!
Massage Envy Shrewsbury, 193 Boston Turnpike, Unit 3110, Shrewsbury, MA  01545  

ARE YOU A SEASONED CUSTOMER SERVICE REPRESENTATIVE WITH A MINIMUM OF 6 MONTHS EXPERIENCE, PLUS 6 MONTHS OF PROVEN SALES EXPERIENCE?

AND CAN YOU WORK 2-3 SHIFTS PER WEEK, including at least 1 day shift (9:00am-3:00pm) and 1 evening shift (3:00pm-9:15pm)?  

If you can meet our eligibility requirements, and if you have a passion for helping others, we'd love to talk with you!  

At the Massage Envy Shrewsbury franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• A healthy compensation plan 
• Benefits: AFLAC, matching 401(k), and paid time off for Associates working at least 20 hours/week
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• Free monthly service
• Free Massage Envy membership, with discounted services
• In-depth product and service training

Qualified Candidates:

• Previous proven sales experience of at least 6 months
• Have a high school diploma (or equivalent)  
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.