Guest Success Specialist - Elevate Your Career with Purpose and Stability!
Massage Envy Greenfield: 7985 W Layton Ave, Greenfield, WI 53220
Your Opportunity to Make a Lasting Impact
Are you an experienced professional who values genuine client connections, stable compensation, and contributing positively to people's lives?
At Massage Envy, our Guest Success Specialists cultivate meaningful relationships with our clients, ensuring every visit enhances their wellness journey.
This role offers the opportunity to apply your seasoned interpersonal skills without relying solely on sales incentives. Additionally, there is potential for advancement into leadership roles for those who excel in people management and demonstrate strong sales abilities.
Stable Compensation and Meaningful Benefits
- Base pay: $15 per hour with lucrative sales commissions
- Employer-contributed Medical Healthcare Plans
- Dental and Vision Plans
- Paid time off for ALL Team Members!
- Matching 401(k)
- Employee Assistance Program
- A flexible schedule for a better work/life balance
- 40% off retail products
- 50% off massage and skincare services
What Makes This Role Exceptional?
As a Guest Success Specialist, you’ll:
- Build Genuine Relationships: Develop authentic connections with clients, focusing on trust, empathy, and lasting rapport.
- Foster a Welcoming Environment: Maintain a serene, inviting clinic space that aligns with our commitment to excellence.
- Provide Consultative Service: Offer thoughtful guidance on wellness services and products, enhancing the client experience without aggressive sales tactics.
- Collaborate and Contribute: Work within a supportive team environment, utilizing your experience to mentor and support colleagues.
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Daily Responsibilities That Bring Purpose
- Welcome clients with warmth and professionalism, ensuring they feel valued from the moment they arrive.
- Maintain a pristine clinic space to enhance client comfort and satisfaction.
- Provide knowledgeable, consultative advice on services, gift cards, and homecare products, driven by genuine client needs.
- Support operational excellence, contributing your expertise to enhance team efficiency and client satisfaction.
Qualifications That Set You Apart
- Experienced Professional: You have a mature outlook, valuing client relationships built on trust and respect.
- Exceptional Interpersonal Skills: You excel in making meaningful connections, understanding nuanced client needs, and providing compassionate guidance.
- Detail-Oriented Approach: Your experience has instilled meticulous attention to detail and a commitment to maintaining a top-tier client environment.
- Team Collaboration: You appreciate contributing to a harmonious and cooperative workplace culture.
- Positive and Professional: Your optimism, reliability, and genuine empathy set the tone for client interactions.
Join Us in Making a Difference
This is your opportunity to leverage your professional maturity and interpersonal expertise in an environment that values meaningful client connections and professional stability. Join Massage Envy and contribute positively to the wellness journey of our valued clientele.
Apply today and enrich your career through meaningful work and rewarding interactions.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
