Sales & Customer Service Associate

Job Locations US-AR-Little Rock
Job ID
2025-239939
Category
Sales Customer Service and Support
Location : Address
209 N University Ave
Location : Address 2
STE 200
Location : Postal Code
72205

Overview

Where Better Careers Begin!
Massage Envy Midtowne Little Rock: 209 N. University Ave., STE 200, Little Rock, AR 72205

 

Where Better Careers Begin!
Massage Envy - Midtowne Little Rock


Do you enjoy meeting new people and helping them on their wellness journey?  Are you a natural when it comes to connecting with clients, making them feel welcome and providing great customer service? If so - we want to meet you!


Perks & Pay:

 

 Competitive pay starting at $14/hour -$17/hour plus sales commision and bonus opportunities!

  • Monthly opportunities for bonus pay based on sales and performance
  • Generous Paid time off for full time employees
  • Flexible scheduling for a better work/life balance
  • In-depth product and service training
  • Employee discounts off all products
  • Free and discounted services


Qualified Candidates:

  • Successful candidates are those who exude confidence and a sincere desire to bring positive energy to clients and coworkers
  • Can multitask and use critical thinking and math skills in a fast paced atmosphere
  • Have great people skills and can quickly establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services
  • Are unflappable in the face of a customer complaint with the ability to de-escalate situations
  • Can work independently without supervision while still maintaining excellence in clinic operations and customer service
  • Have experience with a variety of computer software and can quickly learn how to use a robust point-of-sale system


Day-to-Day:

  • Ensure that EVERY client has a positive experience 
  • Prioritize new guests and selling the Wellness Membership to every guest (membership sales is required)
  • Provide outstanding customer service 
  • Promote the value of Total Body Care by educating clients on new and expanded services, booking clients for future services, and encouraging homecare retail purchases based on customer goals
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
  • Follow daily cleaning and infection control procedures to keep the clinic running smoothly


Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

 


If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

Salary

$14.00 - $16.00 per hour

Job ID

2025-239939

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