Where Better Careers Begin!
Massage Envy (GARWOOD , NEW JERSEY)
Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Garwood franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.
Perks & Pay:
Qualified Candidates:
Proven Leadership Experience: Minimum of 3 years in a senior management role within a high-volume, service-oriented business, such as retail, spa, wellness, or hospitality.
Operational Excellence: Demonstrated ability to oversee daily operations, including staff management, scheduling, inventory control, and compliance with company policies and procedures.
Financial Acumen: Experience in managing budgets, analyzing profit and loss statements, and implementing strategies to achieve financial targets.
Team Development: A track record of recruiting, training, and mentoring a diverse team, fostering a positive and productive work environment.
Customer Focus: Strong commitment to delivering exceptional customer service, with the ability to resolve issues effectively and maintain high client satisfaction.
Strategic Thinking: Ability to set and achieve sales goals, develop marketing initiatives, and drive membership growth.
Adaptability: Comfortable working in a dynamic environment, with the flexibility to adapt to changing business needs and priorities.
Day-to-Day:
As a Business Manager at Massage Envy, you will:
Lead Daily Operations: Oversee all aspects of clinic operations, ensuring seamless functionality and exceptional service delivery to members and guests.
Drive Sales and Membership Growth: Implement strategies to increase membership sales and retail product revenue, collaborating with the franchise owner to set and monitor performance goals.
Manage Financial Transactions: Handle bank deposits, monitor financial performance, and ensure accuracy in all financial records.
Oversee Inventory Management: Maintain optimal inventory levels, placing orders as needed to ensure product availability without overstocking.
Ensure Compliance: Guarantee adherence to all local, state, and federal regulations, including labor laws and licensing requirements for massage therapists and estheticians.
Resolve Customer Issues: Address and resolve customer concerns promptly, maintaining a safe and therapeutic environment for all clients.
Develop and Train Staff: Recruit, train, and mentor a team of professionals, conducting regular performance evaluations and providing ongoing coaching to promote professional growth.
Schedule Management: Create and manage staff schedules to ensure adequate coverage during all business hours, adjusting as necessary to meet operational needs.
Foster Workplace Culture: Cultivate a positive and inclusive work environment that aligns with Massage Envy's core values of optimism, gratitude, excellence, consistency, and empathy.
Culture & Support:
At Massage Envy, our culture is rooted in a commitment to wellness—not just for our clients, but for our team members as well. As a Business Manager, you'll be part of a community that values:
A Caring, Supportive Community: Join a nationwide network of massage therapists, estheticians, and wellness professionals who share your passion for helping others feel their best.
Recognition & Appreciation: Your hard work doesn't go unnoticed. We celebrate our team members through national award programs like Therapist of the Year and Esthetician of the Year.
Emphasis on Health & Safety: We prioritize creating safe, therapeutic, and healing environments for both clients and employees, ensuring peace of mind for all.
Self-Care Culture: Through our Self-Care Commitment program, we support your well-being, recognizing that when you feel your best, you can help others do the same.
By joining our team, you're not just stepping into a managerial role; you're becoming part of a culture that supports your growth, values your contributions, and shares your commitment to wellness.
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.