Sales & Customer Service Associate

Where Better Careers Begin!

Join us at one of our three Massage Envy franchised locations in the Indianapolis area as a FULL-TIME Front Desk Sales Associate.:

• Keystone at the Crossing, 8555 N River Road, Indianapolis, 46240 (Northeast Indianapolis)
• Hamilton Town Center, 14139 Town Center Blvd, Ste 750, Noblesville, IN 46060  (Noblesville)
• Noblesville, 17247 Mercantile Boulevard, Noblesville, IN 46060

Compensation includes a competitive starting BASE pay of $13.00 to $15.00/hr. based on sales and customer service experience, plus commission on membership and retail sales (typically an additional $0.50-$3.00 per hour). We also offer additional monthly bonuses based on performance goals. A $1.00/hr. raise is given once reaching your initial training goals (usually 1-3 months) with another $1.00/hr. raise easily obtainable within 6 months. Potential to earn $18.00+/hr. (with commission and bonuses) within the first year.

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey.

Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.

This includes:

• Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Driving member retention through outreach via phone and email to current members.
• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

*Due to industry requirements, qualified candidates must be able to pass background and drug tests.

Call (or text) Monica to join our team – (317) 590-8707.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.