Where Better Careers Begin!
Massage Envy East Rutherford: 100 Rt 17 North, East Rutherford, NJ, 07073
Do you have a passion for helping others? At the Massage Envy East Rutherford franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.
We are looking for a talented, energetic and competitive Sales Associate that thrives in a fast paced environment. Sales Associates will identify business opportunities by developing new prospects and interacting with existing customers in order to increase business. He/She will develop a keen understanding of Massage Envy Service, and be able to communicate our Values and Mission to prospective customers.
Responsibilities:
As Sales Associate, at this Massage Envy franchised location, essential responsibilities revolve around providing excellent services to members and guests.
These include:
- Answering phone calls.
- Set and achieve personal sales goals while supporting the goals of the team.
- Strong fundamental sales skills.
- The ability to multi-task with excellent follow through.
- Setting and checking members and guests in and out for appointments.
- Build lasting relationships with customers by contacting them to follow up on services /purchases, suggest new services and encourage them to come in regularly.
- Greet customers in a timely, professional and engaging manner.
- Promoting and Selling the Wellness Program.
- Re-engaging inactive members.
- Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
- Accepting constructive criticism in a positive manner and using it as a learning tool.
- Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
- Staying updated on retail products and promotions.
- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Education, Skills and Training:
- Have a high school diploma or equivalent (GED).
- Have strong phone and computer skills.
- Have previous customer service and sales experience (required).
- Be able to prioritize and perform multiple tasks.
- Work cohesively with others in a fun and fast-paced environment.
- Possess general knowledge of Massage and Esthetic services and modalities.(Preferred)
- Proven ability to set and achieve sales goals.
- Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
- Demonstrated ability to develop relationships with customers and coworkers.
- Knowledgeable and enthusiastic about wellness.
- Ability to quickly learn new procedures and processes.
- Strong organizational and follow-through skills.
- Excellent communication and interpersonal skills.
- High level of ownership, accountability and initiative.
Culture & Support:
- Detail-oriented -- quality and precision-focused
- Innovative -- innovative and risk-taking
- Aggressive -- competitive and growth-oriented
- Outcome-oriented -- results-focused with strong performance culture
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Job Type: Part-time
Pay: $15.13 - $17.00 per hour
Supplemental Pay:
Benefits:
- Employee discount
- Monthly massage
Schedule:
- 4- 8 hour shift
- Morning shift
- Afternoon shift
- Night shift (10PM closing)
- Monday to Friday
- Weekends
If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!
*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
