Sales Manager

Do you love to inspire others to succeed and are passionate about operations and sales?

If the answer is "yes," we want you on our team at Massage Envy Indian Trail. Massage Envy is the leader in accessible massage and skin care. As a manager at our Indian Trail franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

• Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.
• Build relationships with a talented team of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.
• Own the success of an all-star location where clients want to be, and service providers want to stay.

We are looking for an experienced Spa Manager to join our team and oversee the day-to-day operations of our spa. The ideal candidate for this position will have a passion for providing exceptional customer service, be a sales maven, be knowledgeable about the spa industry, and have experience managing a team of professionals. The Spa Manager will be responsible for overseeing all aspects of the spa, including scheduling appointments, managing staff, and ensuring that all services are delivered to the highest standards.

Responsibilities:

• Manage the day-to-day operations of the spa.
• Ensure clinic sales goals are met or exceeded by using creative ideas and strategies to grow the business.
• Maintain profitability of the spa and grow revenue.
• Develop and implement policies and procedures to ensure customer satisfaction.
• Ensure compliance with all applicable laws and regulations.
• Develop and maintain relationships with vendors and suppliers.
• Maintain a clean, safe, and organized work environment.
• Train and supervise staff in proper spa techniques and customer service.
• Develop marketing plans to promote spa services.
• Provide customer service to ensure customer satisfaction.

The position requires to be available to work evenings and weekends and cover team call outs.