Sales & Customer Service Associate

Job Locations US-NC-Indian Trail
Job ID
2024-227062
Category
Sales Customer Service and Support
Location : Address
6431 Old Monroe Rd
Location : Address 2
Suites E & F
Location : Postal Code
28079

Overview

Where Better Careers Begin!

Are you a friendly, outgoing, reliable, individual? Does the sound of earning extra money on top of your base pay appeal to you? We have a job opportunity for you!

 

At Massage Envy Indian Trail, a franchised location, you will join  a team who is passionate about helping people feel their best through total body care.

 

Do you have a passion for helping others? At the Massage Envy Indian Trail franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.


Perks & Pay:

  • Competitive base pay of $15/hour plus bonuses and commissions
  • Healthcare including medical, dental and vision plans (*certain criteria apply)
  • Paid time off for full time employees
  • Employee referral bonus program
  • In-depth product and service training
  • 25% off all products

Day-to-Day:

  • Providing outstanding customer service by seamlessly multi-tasking between answering phones, setting appointments, greeting clients as they arrive, checking guests in and out. 
  • Educating our clients about the benefits of our Wellness Program. Driving membership sales and member retention. 
  • Booking clients for future services, enhancements and encouraging home-care retail purchases based on service provider recommendations
  • Assisting in making sure the front of the location and the front desk are always clean and presentable
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members
  • Upholding the Massage Envy core values of Optimism, Gratitude, Excellence, Consistency and Empathy

 

Qualifications: 

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Self motivated with the ability to think critically and set priorities
  • Great teammate who can work well with others in a fun and fast-paced environment
  • Smart and Savvy with basic math and computer skills, confidence in handling cash


Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

 


If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

 

 


*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

Base ($14-$15/hr) + Commission

Job ID

2024-227062

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