Sales & Customer Service Associate

Massage Envy Kissimmee

3245 Rolling Oaks Blvd., Kissimmee, FL

Looking for positive-minded individuals with EXCEPTIONAL customer service skills and takes initiative.  If you are GREAT with people, and maintain a strong work ethic at all times, we are looking for YOU!

Massage Envy Kissimmee is looking for the right person to join our team. This is a great opportunity for someone wanting to stay long term and grow with the company.  Qualities we are looking for:  Outgoing, Friendly, Positive Attitude, TRUSTWORTHY, Great on the computer, Great with speaking to people, and exceptional customer service skills.

This is a sales-orientated position.  Retail sales experience is a must!  Base hourly pay, plus commission on sales.  You must be able to sell and reach goals set. You control your pay and how much you can make.

Some of the job responsibilities would be:

• Help clients understand the benefits of regular massage, skin care and stretch.
• Establish relationships with members and guests to grow and retain a client base.
• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.
• Upsell services and products including our wellness program.
• Provide outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
• Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

We have monthly incentives to motivate and inspire our staff to work as a team while having fun. We believe in a positive workplace, and working as a team.  Must be able to work evenings and weekends and nights.

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.