Sales & Customer Service Associate

Job Locations US-FL-Miami
Job ID
2024-215744
Category
Sales Customer Service and Support
Location : Address
14200 SW 8th St
Location : Address 2
Suite 108
Location : Postal Code
33184
Evergreen Job
No

Overview

Here's what's in it for you:

 

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: 

 

  • Hourly pay will start at $14 hour depending on experience + commission and extra bonuses which will turn each hour to $15-$19/hour
  • FREE massage or facial every month to help you take care of you!
  • Full time employment available (35-40) hours guaranteed
  • Paid time off accrued after your first year
  • Membership discounts for Friends & Family
  • Online and in-person training to help you grow and refine your sales and customer service skills
  • Evaluations are performed every 6 months to encourage pay raises
  • Friendly work environment
  • We work with your school schedule
  • A Dynamic, energizing environment where you’re constantly challenged and are never bored.

 

 

Job Description:

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. 

This includes:

  • Providing outstanding customer service
  • Educating clients on the value of total body care
  • Selling the wellness program 
  • Helping guests/members booking appointments
  • Protecting our workplace culture by supporting team goals and building positive relationships with team members
  • Greeting clients upon arrival, scheduling services, answering phone calls, addressing questions, concerns protecting client confidentiality and maintaining a safe and therapeutic environment for everyone in our location.
  • Administrative tasks

 

We only succeed together, so we're looking for people with the passion and experience 

to be amazing!

 

Those who thrive in this role are:

 

  • Flexible schedule including mornings, nights, and weekends (We rotate weekends!)
  • Isn't afraid to take the lead in connecting clients to memberships, services to support the mission of total body care.
  • Bonus points for previous retail or sales experience!
  • Has amazing customer service
  • Bi-lingual preferred but not required
  • Has the ability to use positive language
  • Makes every interaction feel valuable and supportive
  • Trustworthy
  • Clear communication skills
  • Great Phone etiquette
  • Supportive teammate

 

We Believe Our Differences Make Us Better

 

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you!

 

 

Salary

$14/hour

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