Sales & Customer Service Associate

Job Locations US-LA-Monroe
Job ID
2024-212354
Category
Sales Customer Service and Support
Location : Address
4429 Pecanland Mall Dr
Location : Address 2
STE 5
Location : Postal Code
71203

Overview

Where Better Careers Begin!
Massage Envy Monroe-West Monroe 4429 Pecanland Mall Dr. Suite 5 Monroe, LA 71203-7045


Do you have a passion for helping others? At the Massage Envy
Monroe-West Monroe franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.


Perks & Pay:

  • Competitive base pay plus bonuses and commissions ($10-$13/hour)
  • Medical, Dental and Vision plans with employer contribution
  • Matching 401(k) after 12 months
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • 25% off all products


Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with guests
  • Are supporters of total body care with a general knowledge of massage and skin care services


Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach

Salary

$10-$13/ hour

Job ID

2024-212354

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