Sales & Customer Service Associate

Job Locations US-NC-Southern Pines
Job ID
2023-204281
Category
Sales Customer Service and Support
Location : Address
10564 US Hwy 15-501
Location : Postal Code
28387
Evergreen Job
No

Overview

Where Better Careers Begin!
Massage Envy Pinehurst-Southern Pines: 10564 US HWY 15-501 Southern Pines, NC 28387


Do you have a passion for helping others? At the Massage Envy Pinehurst-Southern Pines franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.


Perks & Benefits:

  • Membership Sales Commission Bonus
  • Employer-paid Telemed Health Program
  • Paid time off for full-time employees
  • Health Insurance Benefits for full-time employees
  • Employee referral bonus program
  • Employee Assistance Program
  • Free Employee Membership and Discounts
  • Free Plus-One Membership and Discounts
  • In-depth paid product and service training


Qualified Candidates:

  • Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Are critical thinkers with excellent math and computer skills and the ability to multitask
  • Have great people skills and can establish positive relationships with clients and guests
  • Are supporters of total body care with a general knowledge of massage and skin care services


Day-to-Day:

  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
  • Maintain clinic cleanliness


Culture & Support:

  • Trained leadership that is invested in YOUR success
  • Award programs (like Sales Associate of the Year)
  • A caring community that strives to celebrate individuality and share knowledge

 


If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

 

 


*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

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