Do you love helping others?
Are you a customer service superstar who wants to use your powers for good? Do you beleive, in a service business, the client is the boss? Do you want to be a problem solver? Are you a self-starter trustworthy enough to perform at maximum potential working from home? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a Client Contact Center Associate supporting our franchised locations in Farmington, South Windsor and West Hartford, CT, you'll join a wellness community that's 30,000+ strong. And you have a meaningful role to play as you:
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is having every client interaction resulting in either a client booking or adding a client to our wait list. Ultimately everything we do must drive the retaining of members, increasing in clinic client service hours, and delivering an amazing experience. This includes:
We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
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