Massage Envy

Sales & Customer Service Associate

Job Locations US-UT-Riverdale
Job ID
Sales Customer Service and Support
Location : Address
4097 Riverdale Rd
Location : Postal Code


Do you love helping others?


Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Riverdale. Massage Envy is the leader in accessible massage and skin care. As a Sales and Customer Service Associate at our Riverdale franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:


Responsibilities include:


  • Commitment to selling our Massage Envy Wellness Program
  • Provide Excellent Customer Service at all times
  • Assist in Maintaining a clean and professional Front Desk, Lobby & Clinic
  • Assist in administrative tasks including filing, member folder maintaenance, and data entry of client records & surveys
  • Assist in maintaining cleanliness of treatment rooms, common areas and storage room(s)
  • Perform various duties as assigned by clinic management
  • Perfect Sales & other scripts quickly
  • Communicate effectively with Clinic Management
  • Actively learn & train on various products, services & procedures


What it Takes to Succeed

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:


  • Sales Superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care. Bonus points for previous retail or sales experience.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone. Bonus points for previous customer service experience.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with others in a fun and fast-paced environment.
  • Supporters of total body care with a general knowledge of massage and skin care services.

Receive generous discounts on Products, Services & Upgrades + a healthy compensation plan in addition to your base pay that allows you to control your paycheck! We also offer 401K and have the abilityn to give you a flexible schedule including holidays, nights & weekends.


We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job.

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.





*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.



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