Massage Envy

Spa Administrator

Job Locations US-NC-Indian Trail
Job ID
2022-160372
Category
Management
Location : Address
6431 Old Monroe Rd
Location : Address 2
Suites E & F
Location : Postal Code
28079

Overview

ARE YOU AN EXCEPTIONAL BUSINESS-SALES MANAGER WITH A PASSION FOR THE SPA INDUSTRY?

 

Are you a natural leader who loves to inspire others to succeed? If the answer is "yes," we want you on our team at Massage Envy Indian Trail. We are a fast-growing full-service spa that needs your experience and leadership to take it to the next level. 

What We'll Accomplish Together

As the connector between the owner, staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:

  • Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
  • Achieving financial results by driving memberships, promoting skincare services and retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
  • Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
  • Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
  • Ability to work a flexible schedule including evenings and weekends

What it Takes to Succeed

Here's what's in it for you:

 

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: 

  • Benefits that help you take care of you including telehealth, vision, dental and other bonus opportunities
  • A healthy compensation plan that rewards your hard work with a base pay per year based on experience with bonus opportunities
  • A dynamic, energizing environment where you're consistently challenged, never bored.   
  • Leader training and development to help you grow as a manager and lead your team.

What it Takes to Succeed:

 

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are: 

  • Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred). 
  • Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations. 
  • Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively. 
  • Problem solvers who can think on their feet, bring people to compromise, and resolve conflict. 
  • Good with people, building trust and confidence and developing positive relationships with employees, members, and guests. 

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

 

 


 

 

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

 

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