Massage Envy

Assistant Clinic Manager

Job Locations US-NC-Durham
Job ID
2021-131815
Category
Management
Location : Address
8202 Renaissance Parkway
Location : Address 2
Unit 111
Location : Postal Code
27713

Overview

RDU Area Massage Envy is looking to grow by hiring supprting managers dedicated to increasing retail and membership sales.

 

Massage Envy  currently has an opening for an individual with a “go-getter” attitude and exceptional organizational skills to fill our open Assistant Manager of Sales position. The ideal candidate is a positive communicator with a high degree of self-motivation combined with a sense of urgency. This is a great opportunity to provide hands-on, results-focused leadership to a team, and participate in the financial rewards of the clinic's success. The position is full-time and the schedule varies.

 

Specific responsibilities include:

  • Assist in building, motivating and leading a high-performing team that genuinely cares about the health and wellness of every customer
  • Assist in leading clinic staff to achieve financial, operational and customer service goals.
  • Coaching front-desk employees on scheduling appointments with accuracy and recommending upgrades to services
  • Coaching front desk employees on sales of our wellness plans
  • Ensuring clinic systems, processes and policies are followed consistently.
  • Provide training, guidance and confident leadership.
  • Maintaining a professional and impeccable clinic environment for employees and customers.

What it Takes to Succeed

Requirements:

  • Previous membership sales experience preferred.
  • Goal-oriented
  • Successful interviewing practices
  • Proven coaching experience
  • Great, positive communication skills
  • Driven
  • Ability to train, motivate and mentor team members
  • Previous customer service experience

Our competitive compensation package includes base salary plus performance base bonus. An Assistant Manager in their first year can expect to make $29,700-$33,000 (base salary plus bonus/commissions). Higher compensation available with advancement.

 

Benefits include:

  • Group Health Insurance, Dental, Vision, Life and Disability
  • Free Monthly Massage/Facial Services
  • Paid Time Off

What We'll Accomplish Together

As a team, we're committed to delivering on the Massage Envy brand promise—we help you take care of you—every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:

 

  • Leading the way to an amazing experience for members and guests by managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
  • Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
  • Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
  • Running a tight ship where every operational detail is addressed, from managing inventory and deposits to ensuring compliance with all labor and employment laws applicable to location employees (including any local and state licensing laws for massage therapists and estheticians).
  • Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission. 
  • Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

What it Takes to Succeed

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are: 

 

  • Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred). 
  • Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations. 
  • Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively. 
  • Problem solvers who can think on their feet, bring people to compromise, and resolve conflict. 
  • Good with people, building trust and confidence and developing positive relationships with employees, members, and guests. 

 

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

 

 


 

 

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.