Massage Envy

Front Desk Sales Consultant

Job Locations US-LA-Lafayette
Job ID
2021-118680
Category
Sales Customer Service and Support
Location : Address
4243 Ambassador Caffrey Pkwy
Location : Address 2
STE 106
Location : Postal Code
70508

Overview

Do you love helping others?

 

 

We are looking to add an outgoing, passionate individual to our growing team! Here at Massage Envy Ambassador Crossing it is our goal to help our clients and our staff feel their best. Our most successful Front Desk Sales Consultants are ones who believe in the necessity of self-care, pride themselves on their customer services abilities, are goal oriented, and enjoy learning new things! In addition to a family style work environment, you will have the opportunity to connect with others on a consistent basis and help them flourish into their own Self Care Journey. Our Front Desk Sales Consultants will also be able to take advantage of the following:

 

  • A free 60-minute session monthly
  • Discounts on additional services and retail products
  • Friends and Family Discounts
  • Flexible Schedules
  • Consistent feedback on performance
  • Access to in-depth training in sales, customer service and retail 

 

In addition to your hourly rate you will also be rewarded for your membership and retail sales. If this sounds like a place you would thrive in we cannot wait to meet you!

 

What We'll Accomplish Together

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

 

  • Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.
  • Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.
  • Driving member retention through outreach via phone and email to current members.
  • Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
  • Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

What it Takes to Succeed

We understand the importance of team work and thrive on helping each other grow into success. Therefore, we're looking for people with the passion and motivation to be amazing. Those who thrive in this role are:

 

  • Sales superstars who aren't afraid to take the lead in connecting with clients in order to help them see how becoming a Massage Envy Member will help the be the best version of temselves. *Bonus points for previous retail or sales experience.
  • People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn’t the easy thing).
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who will do whatever it takes to help all of our clients feel heard, valued and supported, wether in person or on the phone. *Bonus points for previous customer service experience.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Great teammates who can work well with others in a fun and fast-paced environment.
  • Goal oriented and results driven with the ability to follow through with reaching individual goals on a consistent basis.

 

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you!

 

 


 

 

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

 

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