Massage Envy

Wellness Coordinator

Job Locations US-MO-Clayton | US-MO-Maplewood | US-MO-Manchester | US-MO-St. Louis
Job ID
Front Desk Associate
Location : Address
8251 Maryland Ave
Location : Postal Code




We're looking for a qualified, enthusiastic candidate for our Clayton, Maplewood, Manchester and Webster Rock Hill locations! If you enjoy helping people feel their best, please submit your resume for review. All four of our locations are currently looking for both part-time and full-time employees. 

As a front desk associate at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests. These include:

  • Providing excellent service to members/guests by answering phone calls, setting appointments,  and greeting members/guests upon arrival
  • Assists in maintaining professional front desk and reception area
  • Assists in administrative tasks including filing, member file maintenance, and data entry of client records and surveys
  • Assists in maintaining cleanliness of therapy rooms, common areas and store room
  • Various duties as assigned by Clinic Management
  • Answering phone calls.
  • Setting and checking members and guests in and out for appointments.
  • Greeting members and guests upon arrival.
  • Promoting the Wellness Program.
  • Re-engaging inactive members.
  • Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
  • Upholding the Massage Envy brand’s core values of optimism, gratitude, excellence, consistency and empathy.
  • Staying updated on retail products and promotions.
  • Recognizing and supporting team goals and creating and maintaining positive relationships with team members.

At our four locations, we value our employees. Our benefits include:

  • Hourly wage plus sales commission
  • Employee massages and facials at a reduced cost
  • A free massage or facial each month
  • Health, vision, and dental insurance also are available to full time employees


Qualified candidates will:


Education, Skills and Training:

  • Have a high school diploma or equivalent (GED).
  • Possess basic math and cash handling experience.
  • Have strong phone and computer skills.
  • Have at least one (1) year of sales experience.
  • Have previous customer service experience (preferred).
  • Be able to prioritize and perform multiple tasks.
  • Be able to work a flexable schedule
  • Work cohesively with others in a fun and fast-paced environment.

Communications and Personal Interactions

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location’s management and team.
  • Maintain client confidentiality.




*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.



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